Customer Support Specialist, Tel Aviv (February 2025)

Full time.

Responsibilities:

  • Be the main point of contact for our customers through various channels to ensure their success and satisfaction
  • Educate the clients on best practices using Connecteam according to their business needs
  • Being the bridge between the company and the customers regarding missing features, time spenders, etc
  • Taking part in the department projects to promote the team and develop your personal growth
  • You will work four days a week on a shift basis and the fifth day as an individual project oriented day.
  • There are two evening shifts every week until 22:00/00:00. Fridays and holidays once in a while – rotating with the rest of the team.

Requirements:

  • Native English skills (verbal and written)
  • Superb written and verbal communication skills
  • Service-oriented personality with a can-do attitude
  • Strong problem-solving skills
  • Tech-savvy
  • Start-up mentality
  • Team player
  • Positive attitude, empathy, and high energy!
  • Additionally, the job requires fluency in Hebrew – reading, speaking, and writing

Apply on link: https://connecteam.com/careers/5359510004/?gh_src=28d2ef934us