Partner Success Manager, Tel Aviv, (January 2025)

Scope of position and background info:

  • Full time
  • On-site

Responsibilities:

  • Take primary ownership for the strategy and execution throughout the partner lifecycle.
  • Collaborate closely with internal Product, Sales, and Marketing stakeholders to strengthen operational components around onboarding, training, retention, insights, growth, renewals, and partner health and adoption metrics.
  • Drive adoption of the vcita Platform, ensuring our partners get the utmost value out of our services.
  • Achieve partners’ goals by providing training, sharing sales and success tools, best practices, strategies and use cases
  • Identify growth opportunities within existing partners and achieve growth goals
  • Possess a comprehensive understanding of vcita’s products and services
  • Build and maintain strong relationships with multiple contacts within assigned partners
  • Passionate about the partner and customer experience and committed to being partners’ advocate within vcita
  • Identify areas where additional learning and reinforcement are required to improve partner performance
  • Project manage partner initiatives – both internally and externally
  • Act as the voice of the partner and collect feedback to drive continuous improvement across all areas including product.
  • Maintain expertise on industry trends/practices and competitive landscape
  • Possess strong presentation, verbal, and written communication skills.

 

Requirements:

  • At least 5 years of successful track record leading strategic partnerships or large enterprise customers (enterprise CSM) in SaaS organization
  • Strong relationship skills, supported by strategic consulting skills and technical curiosity
  • Direct sales experience in a complex technology solution-selling B2B2C preferably in the SaaS space – advantage
  • ​​Exception analytical and problem-solving skills, including the ability to figure out how things should work, and to identify patterns and trends
  • Strength in project management, experience leveraging internal resources and stakeholders to execute against deadlines within a complex organization
  • Proven experience in successfully coordinating internally across many different teams
  • Strong verbal and executive presentation skills
  • English must be a mother tongue, or at least close to it. Knowledge of other languages will be an advantage.

Apply on WhatsApp: 058-479-5507