Scope of position and background info:
- Full time
- On-site
Responsibilities:
- Take primary ownership for the strategy and execution throughout the partner lifecycle.
- Collaborate closely with internal Product, Sales, and Marketing stakeholders to strengthen operational components around onboarding, training, retention, insights, growth, renewals, and partner health and adoption metrics.
- Drive adoption of the vcita Platform, ensuring our partners get the utmost value out of our services.
- Achieve partners’ goals by providing training, sharing sales and success tools, best practices, strategies and use cases
- Identify growth opportunities within existing partners and achieve growth goals
- Possess a comprehensive understanding of vcita’s products and services
- Build and maintain strong relationships with multiple contacts within assigned partners
- Passionate about the partner and customer experience and committed to being partners’ advocate within vcita
- Identify areas where additional learning and reinforcement are required to improve partner performance
- Project manage partner initiatives – both internally and externally
- Act as the voice of the partner and collect feedback to drive continuous improvement across all areas including product.
- Maintain expertise on industry trends/practices and competitive landscape
- Possess strong presentation, verbal, and written communication skills.
Requirements:
- At least 5 years of successful track record leading strategic partnerships or large enterprise customers (enterprise CSM) in SaaS organization
- Strong relationship skills, supported by strategic consulting skills and technical curiosity
- Direct sales experience in a complex technology solution-selling B2B2C preferably in the SaaS space – advantage
- Exception analytical and problem-solving skills, including the ability to figure out how things should work, and to identify patterns and trends
- Strength in project management, experience leveraging internal resources and stakeholders to execute against deadlines within a complex organization
- Proven experience in successfully coordinating internally across many different teams
- Strong verbal and executive presentation skills
- English must be a mother tongue, or at least close to it. Knowledge of other languages will be an advantage.
Apply on WhatsApp: 058-479-5507