Scope of the position :
full time job hours Monday to Thursday 11:00-20:00, Friday 12:00-17:00
Job Description
The role of Sales Support, sits within the Sales Team and reporting to the VP of Sales. The Sales team are responsible for selling to and maintaining relationships with company customers.
The candidate must be able to solve problems, make informed decisions, multi-task, work in a fast-paced environment, think outside the box, and work to achieve maximum results.
Major Areas of Responsibility
Major areas of responsibility include, but are not limited to:
- Assist in quoting customer requests via email, and phone.
- Make outbound sales calls, developing customer relationships that demonstrate an understanding of their business and needs.
- Ongoing business development of existing customers.
- Conduct daily follow-ups on existing quotes and daily management of open order reporting
- Assist with order processing, expediting, and status updates.
- Help with market research projects.
Job Requirements
- Native English Speaker or Fluent. Other languages – advantage.
- Ability to define problems, collect data and have excellent follow up skills.
- Strong communication skills: written and verbal.
- Demonstrated ability to work well within a part of a team, as well as take initiative and work independently.
- Working knowledge of Microsoft Office applications and an ERP Software.
- Must be able to multitask and a highly motivated self-starter.
- Must be organized and demonstrate excellent time management.
Education and Experience
- University degree preferred.
- A minimum of two years’ experience in a sales/customer service environment.
Contact details: [email protected]