Enterprise Customer Success Manager, Modi’in (November 2025)

Chargeflow’s

Responsibilities:

Manage Chargeflow’s post-sale engagement from onboarding and integration through value demonstration to successful retention and expansion.
Create trusted-advisor-level relationships with relevant stakeholders (IC to C-level) to ensure constant delivery and advertisement of core and incremental value, KPI-oriented activities, and positive ROI.
Support Chargeflow’s clients by conducting training sessions, webinars, and meetings to promote the product and platform across all levels to empower our client’s growth efforts and chargeback impact on the business.
Understand client needs and assist with development prioritization, feature alignment, and overall product evolution according to Chargflow’s strategic roadmap and market trends.
Cultivate a customer-centric mentality while collaborating closely with the product and sales teams to provide the VOC and communicate customer feedback to strengthen Chargeflow’s operational components around insights, growth, retention, and expansions.

Requirements:

3+ years of customer success experience at a data-driven B2B SaaS company dealing with multi-level stakeholders – Must
Ability to extract actionable insights from large data sets, create impactful visualizations, and tell compelling stories through data – Must
Native level English – Must
Tech-oriented. Resourceful and out-of-the-box thinker who can work through problems and execute at a fast-growing company.
Strong organizational skills, attention to detail, ability to prioritize and meet targets and commitments.
Experience within the financial domain – advantage.